Reference

Privacy Policy for Your petir 62 Account

petir 62 Privacy Policy explains what we collect when you open an account, use DANA or QRIS, and move between the lobby and cashier.

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petir 62 Privacy Policy for Your petir 62 Account
DATA HELP PATH

Ask Us About Your Privacy Policy

A clear contact path helps when you want to ask about the Privacy Policy, correct an account detail or understand a payment record. Use the support route shown beside the cashier and include the phone number or account identifier connected with your request. We may ask for a verification step before discussing private account data. This protects you when a login issue, wallet status or receipt question reaches our team. We handle requests from Indonesia accounts where local law permits.

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Policy questions

Send a question through the support route beside the cashier when you need a plain explanation of collected data, cookie use, retention or a section of our Privacy Policy.

Correction requests

Tell us which account detail needs changing and why. We compare the request with your phone verification before adjusting records connected with your petir 62 account.

Wallet records

Include the DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference when asking about a cashier record, so we can locate the relevant transaction without broad data sharing.

HANDLING YOUR RECORDS

Data Handling Behind This Policy

We keep this Privacy Policy practical by connecting each data use to an account action you can recognise.

Account details

We use the details you submit to create and maintain your account, complete phone verification and connect your requests to the correct profile. Please keep those details current so a privacy request can be checked accurately.

Device sessions

Login time, browser or device signals can help us separate your session from an unfamiliar attempt. On mobile, the same checks apply when you move from account access to the lobby or cashier.

Payment references

A DANA, OVO, GoPay or QRIS reference, along with a bank transfer or virtual account record, helps us reconcile status. We do not need access to unrelated wallet activity to answer a cashier question.

Cookies

Our pages may use cookies for session continuity, preferences and basic page measurement. Your browser controls whether cookies remain after you leave, and changing those controls may affect account access or saved choices.

Retention

We keep account, support and transaction records for as long as needed for account operation, dispute handling and applicable legal duties. When a record no longer serves those purposes, our process removes or separates it.

Security requests

If you suspect an account access problem, contact us through the support path and mention the affected phone verification or session. We may restrict discussion until we confirm that the request comes from you.

Privacy Policy Answers for Indonesia

These Privacy Policy answers address the account and cashier questions you are most likely to have before opening or using petir 62. Each answer stays focused on how we collect, use, protect, retain and amend personal data. If your situation is not listed, use the support route beside the cashier and include only the account details needed to identify your request.

It covers data collected through account opening, phone verification, login sessions, cashier requests, cookies and support contact. It also explains how we use payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

Phone verification helps connect an account request to the person opening it and supports account recovery checks. We may use the result when you ask about private records, change account details or report an unfamiliar login.

We record the payment reference and status needed to match a cashier request, not unrelated wallet activity. For DANA, OVO, GoPay or QRIS questions, provide the relevant receipt or reference so we can locate that event.

Use the support route beside the cashier and state the account detail you want corrected. We may request phone verification or another account check before making a change, so private data is not disclosed to an unverified requester.

We retain account, support and payment records for the time needed to operate the account, resolve disputes and meet applicable legal duties. The period can differ by record type; contact us if you need a record-specific explanation.

Your browser provides controls for removing or limiting cookies. Session cookies may be needed for account access, while preference or measurement cookies may behave differently. Changing browser settings can affect saved choices or movement between pages.

Use the support route shown beside the cashier and describe the data request clearly. Include your account identifier or relevant QRIS, wallet or transfer reference only when needed. We may verify your account before discussing private records.

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